Returns and Exchanges
Please inspect items immediately when received. Read the conditions below carefully before inquiring about returns and exchanges.
- All returns are subject to a 25% re-stocking fee. The restocking fee covers the cost of our order processing and restocking process. If you wish to retain store credit, the restocking fee may be waived. Please inquire for details.
- All electronics returned need to be sealed and in their original packaging, with the tamper seal intact, in order to receive a credit, exchange, or refund.
- Items you wish to return MUST be approved prior to your return. Contact us for a RAN# (Return Authorization Number) and specify your reason for return. All return inquiries must be sent to us within 14 days of receiving your order.
- Approved Returns MUST be sent back to us within 30 days of receiving your RAN#.
- Returned items must be in brand new condition in original packaging.
- Shipping, handling, and transaction fees are non-refundable.
- No returns, cancellations, or refunds are allowed on special order items.
- Once items have been returned to us, and the condition has been inspected and approved, a refund will be issued. Approved refunds are issued within 2-3 days.
- Please contact us if inquiring about an exchange.
- Exchanges are subject to second shipping charges unless there was a mistake made on the order. If a mistake was made by Tribe Industries LLC, we will provide a return shipping label for you to use to make the exchange as seamless as possible.
Contact Information: If you have any questions or concerns about our Return and Exchange Policy, please contact Tribe Industries LLC at firstname.lastname@example.org
By making a purchase from Tribe Industries LLC, you affirm that you have read and understand this Return and Exchange Policy and agree to be bound by its terms. If you do not agree with any part of this policy, please refrain from making a purchase from Tribe Industries LLC.
Thank you for choosing Tribe Industries LLC. We value your satisfaction and are here to assist you with your returns and exchanges.